The EMR training and support team provides initial and ongoing training on PowerChart, FirstNet, PowerChart Touch and Dragon.

The team has training rooms at University Hospital and Women’s Hospital. The University Hospital location, 1W36, is open 8 a.m. to 5 p.m. Monday through Thursday and by appointment on Friday. The Women’s Hospital location, WCH1251, is open 1 to 5 p.m. Wednesday and 8 a.m. to noon Thursday.

You are free to stop in at either location and ask questions or seek help regarding PowerChart, FirstNet, PowerChart Touch and Dragon. We also are happy to assist you during your clinic/office time if you would prefer.

Helpful EMR Handouts

The EMR support team produces and manages helpful handouts and training modules. Handouts can be browsed, searched, and accessed at the links below:

Document library

Request for Training

If you need PowerChart training, please click the button below to fill out a request for training form. After you submit the form, someone will be in touch by email. If you have questions, email EMR Training and Support at

Request for Cerner EMR Training

EMR Training Modules

Users can complete the appropriate EMR training modules below. Please click the appropriate clinical type to view and complete the relative EMR training: